FAQ

Dog Boarding FAQ

What does my dog need to stay at Holiday House?

The health and safety of our guests are top priorities; therefore, we require that all dogs staying with us be current their vaccinations for rabies, distemper, bordetella, and canine influenza.

Are reservations required?
In order to keep our facility one of the safest in the area, we depend on having the right level of staffing for the number of dogs every day. For this reason, we do require reservations for all of our services.
Can I tour the facility?
We’d love to show you our resort! Please give us a call to schedule your tour.
Should I bring my dog’s own food?

We highly encourage you to bring your pet’s usual food to keep them on the diet they’re used to, but we do offer a veterinarian-recommended food for no charge. Please click here for more information about how to prepare your dog’s food for their stay.

What about bedding?

All of our accommodations are outfitted with fresh, clean bedding for the health, safety, and comfort of your pet.

My pet takes medication. Can you administer medication to pets?

Yes, we’re able to administer most medications for a small fee. Please bring all medications in their original containers with clearly written instructions. Please visit this page for more information. Please discuss all of your pet’s medications with us when making your reservation.

Can you accommodate special needs pets?
Every dog is unique. Each guest may require different accommodations and care based on breed, age, personality or special needs. Please discuss any special requests with us when you make your reservation.
Can I add grooming/bathing to my pet’s overnight stay?

Absolutely! We encourage scheduling a bath so your pet goes home clean and smelling fresh.

Cat Boarding FAQ

What vaccinations are required for cats?
To keep our feline friends safe and healthy, we require proof of vaccination for rabies and feline distemper combo.
Are reservations required?
Our exceptional level of care depends on the right level of staffing every day. For this reason, we do require reservations. Please call us to get yours started.
Can my multiple cats stay together?
Absolutely. Kitty families are welcome to stay in our extra-large cat condos with more than enough room for everyone to stretch out and relax.
Do you offer activities for cats?
Yes! In fact, many cats benefit from activity just as much as dogs when they’re away from home. We have multiple play and enrichment options including cuddle time, toys, and special treats. Call us to learn more.
Should I bring my cat’s own food?

To keep your pet on the diet they’re accustomed to, we ask you please bring their usual food bagged and labeled per serving. Please click here to visit our food preparation page.

What about their toys?

We have lots of fun kitty toys to keep your cat entertained. Ask about our activity packages.

Can you accommodate special needs pets?
Since every pet is unique and may require different accommodations and care based on breed, age, personality or special needs, we ask you please call us to discuss how we can accommodate your pet.
My pet takes medication. Can you administer medication to pets?
Yes, we’re able to administer most medications for a small fee. Please bring all medications in their original containers with clearly written instructions, and please discuss all your pet’s medications with us when making your reservation.

 Grooming FAQ

What vaccinations are required for grooming/bathing?

To keep our guests safe and healthy, we require all dogs be up to date on vaccinations for rabies, distemper combo, bordetella, and canine influenza. Cats should be up to date on rabies and feline distemper combo.

Do you require an appointment?
To keep wait times as short as possible, we do require appointments for grooming and bathing.
Can you give my dog a specific haircut or style?

Our stylists are experienced in providing many kinds of haircuts from breed-specific classics to custom styles.

Can you groom my puppy?

Yes, we’d love to introduce your puppy to grooming. We believe it’s important to bring your dog for their first grooming appointment early in life so they can get accustomed to the sights, sounds, and handling of the salon. We have a special grooming package just for puppies to help acclimatize them to the grooming environment in a fun and enjoyable way!

Can my dog get a bath while they're visiting for lodging or daycare?

Absolutely, we’d love to send your furry friend home sparkling and fresh. Just let us know ahead of time so we can book their appointment at the salon.

Do you have grooming packages?

Most of our grooming clients like to have their pets receive multiple treatments while they’re with us. We’ve developed several convenient grooming packages to cover the most important services. Give us a call for more information.

Do you offer cat grooming?

Yes, Holiday House’s The Spa on State Pet Grooming offers full grooming services with Cat-Only Monday appointments. Our expert cat groomers will provide a luxurious spa experience for your feline during quiet dog-free days.

Dog Daycare FAQ

What vaccinations are required for daycare?

To keep our daycare guests safe and healthy, we require all dogs be up to date on vaccinations for rabies, distemper combo, bordetella, and canine influenza. We also require a fecal exam every 6 months for daycare guests.

Do you require reservations for daycare?

Your dog’s safety is most important to us. We maintain the best level of staffing every day, keeping our group sizes down and supervision top notch. We do require reservations so we can plan accordingly.

My dog doesn’t like to play with other dogs, would they still enjoy daycare?

We appreciate that some dogs would rather play with people than with the other dogs. Our V.I.P. (Very Important Pets!) programs include one-on-one playtime with a staff member so your pup can have tons of fun doing whatever they like most. They’ll enjoy all the fun of our play yards, pools, playground and toys while soaking up the undivided attention of a activity specialist.

Can I come in for a tour?
Yes, we’d love for you to see our resort. Please call us to schedule your tour.
Which daycare program is best for my dog?

A proper introduction to the group, our staff, and our facility will help determine which daycare program is the best fit for your dog. Call us to schedule an Introduction Day

What are your daycare hours?
Daycare is open Monday through Friday from 6:30 am -7 pm and on Saturdays from 7 am- 5 pm.
Do you offer daycare packages?
Yes! Daycare is most beneficial to dogs who visit on a regular basis. We offer discounted daycare packages so your dog can make the most out of daycare while you enjoy the savings.

Dog Training FAQ

What vaccinations are required for training?

To keep our guests safe and healthy, we require all dogs be up to date on their vaccinations for rabies, distemper combo, bordetella, and canine influenza. For puppy social hour, puppies must be under the care of a veterinarian for initial care and be current on their vaccination schedule.

What can you teach my dog?

Our trainers specialize in helping your dog become the best family member possible with important cues, leash skills, and good manners. We offer a Meet & Greet with the trainers to establish your goals and expectations.

Is my dog too old to benefit from training?

Older dogs can certainly learn new skills! Any age can learn with patience and consistent practice.

What support can I expect after the program?

Holiday House’s Stay & Learn programs include resource materials, informational packets, take-home exercises, and other helpful guidance to ensure your pup succeeds. Following the final lesson with the trainer, the dog, and the pet parents, our training team highly recommends continuing the skills learned at home. Consistent practice reinforces the skills learned. Continued support includes phone and email contact with our training team.

Puppy Training Resources FAQ

What vaccinations does my puppy need to participate?

Every canine attending dog daycare or enrolling in a dog training program is required to have bordetella, distemper, rabies, and canine influenza vaccinations. However, puppies can attend Puppy Social Hour and begin daycare or a training program after their first veterinary visit to begin routine care.

Can I attend the puppy socialization hour with my puppy?

When puppies can hear or smell their parents nearby, they tend to shift their attention from playing to searching for their mom and dad. For this reason, and to discourage the puppies from jumping at the fencing or door, we do not encourage families to stand along the fence or windows. Memorable moments are photographed and shared on the Holiday House Pet Resort & Training Center Facebook page.

Where can I purchase items for puppy training?

Our training staff can recommend training equipment such as halters, collars, and leashes for your puppy during the training evaluation. Dogs & Cats Rule a locally-owned company—with locations in Doylestown, Glenside, New Hope, and Newtown—that offers high-quality natural and organic diets and treats for training, and products, including collars and leashes.

When should my puppy start daycare and training?

Right away! Meeting with our trainers early on ensures the best outcome for a confident, well-mannered dog.

Call Holiday House Pet Resort & Training Center today to book your pet’s one-of-a-kind vacation at our luxury pet care facility!