The professional dog training team at Holiday House Pet Resort & Training Center is highly educated in dog behaviors, reinforcement techniques and non-verbal body language. Our team stays current on training certifications and technique by attending the latest conferences, seminars, and even other dog training classes with their own dogs.

Jack Mitchell

Jack Mitchell:
Training Manager

Jack joined Holiday House Pet Resort & Training Center in July 2016 as a Daycare teacher and quickly added training to his responsibilities.  He earned certifications from Outstanding Pet Care Learning Center. Jack graduated from West Chester University with a B.S. in Computer Science. He spent 12 years as a competitive swimmer and 4 years as a lifeguard. Jack is certified in CPR and AED. He enjoys hiking and gaming as well as spending time at the beach with family and friends.

Mary Ellen Costanzo

Mary Ellen Costanzo:
Senior Trainer

Mary Ellen joined the Holiday House team in February 2020 as a daycare teacher. That summer, she became a member of the training center team. Mary Ellen is also involved with Puppy Social Hour and teaches group training classes. Mary Ellen spent 30 years as an expanded-functions dental assistant with a pediatric dentist. When the practice was sold, she took time off to care for Summer, the family’s Goldendoodle. Mary Ellen also started volunteering at the Women’s Animal Center in Bensalem, walking and feeding the dogs. During the COVID-19 pandemic, Mary Ellen and her family began fostering Lucy, a Coonhound mix, for the shelter and officially adopted her in January 2021. Working with dogs has been Mary Ellen’s true dream job, and she loves seeing the progress of her training students. Mary Ellen is married and has two sons.

Leigh Herbst - Trainer

Leigh Herbst:

Leigh started with Holiday House Pet Resort & Training Center in April 2019 as a member of the lodging staff and the daycare team. In August 2020, Leigh joined the training team. She is still a daycare teacher and is also actively involved with the Puppy Social Hour program. Leigh will graduate from Central Bucks East in June. She’ll head to (college) in the fall to study Animal Science. Her goal is to be a veterinarian. Leigh said she loves dog training because it’s exciting to see when her students begin to understand the commands, and added that it’s rewarding to see a dog’s progress. When she’s not at school or work, Leigh enjoys hiking, camping, and playing either the piano or violin. Her family has a cat named Snap.

Cheryl Aug 2019-crop

Cheryl Lindley:
Trainer & Daycare and Training Programs Director

Cheryl joined Holiday House Pet Resort & Training Center in August 2018 and became a member of the training team in February 2019. In December 2020 she joined the resort full time as the daycare and training programs director. Cheryl leads Puppy Social Hour and also teaches group training classes.  Cheryl enjoys helping pet parents better understand their dog and giving them the communication tools to make life more harmonious. She lives in New Jersey with her husband and adopted terrier-cattle dog mix, Kira. When she's not at work, Cheryl enjoys outdoor activities such as biking, kayaking, or going to the beach.

Why do we believe our training methods are better?

Our trainers are members of the Association of Professional Dog Trainers. The professional training team at Holiday House Pet Resort & Training Center uses positive reinforcement methods for lasting results. Through the 3 “P”s — practice, persistence and patience —most any dog can learn using positive reinforcement.

Clear communication fosters confidence and creates a positive relationship. Teaching basic obedience establishes a language your dog can understand and sets expectations for good behavior.

No two dogs are the same. To achieve effective training and long-term success, the dog as a whole must be taken into consideration. Breed characteristics, personality, and overall energy level are evaluated in order to tailor a program that will connect with your dog. For example, herding breeds may have a different response to learning certain commands. Puppies may need extra time to learn so breaking down the process into easier steps is helpful.

A training program should be designed to fit the dog. It’s not as simple as giving a tasty treat when the dog does something good. Training should be physically and mentally engaging for the dog. Giving the dog the ability to think and problem solve are key elements to effective learning.

Positive reinforcement training is about teamwork and clear, consistent communication.